Frequently Asked Questions
Everything you need to know about our handcrafted Australian fashion.
Where are your garments manufactured?
Every piece in our collection is proudly designed and handcrafted in Australia, supporting local artisans and ensuring ethical production standards.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.
What is your return policy for change of mind?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that return shipping costs for change of mind are the responsibility of the customer.
How do I care for my artisanal fabrics?
To preserve the quality of our natural fibers, we recommend a cold hand wash or a delicate machine cycle using eco-friendly detergent. Always air dry in the shade.
Do you offer international shipping?
Yes, we ship worldwide. International delivery times vary by destination but generally range between 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible payment options including Afterpay and Klarna.